I got a complementary upgrade. The bed was nice and comfortable. The place was clean. Reusable water bottle was provided in the room. The amenities were nice. The place was quiet and good for getting some work done.
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Mohammad
אוגוסט 2023
I think overall the experience all three times I've stayed overnight there have been very good. The location is great, the rooms are nice, and the service is impeccable. Overall, it's a good stay.
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Robert
פברואר 2023
Ordered 1 hour prior to pickup and one of the 4 meals had burnt bacon in it. Was in a time restricted schedule and didn’t inspect food before I left property. Had to summon a staff from the kitchen, for the pickup and payment; no one at the front of the restaurant. There was another silent party just standing and waiting as well.
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Susan
ספטמבר 2023
it was a convenient location. the room was clean and spacious. nice bathroom, comfortable bed good desk space with wifi and usb charging. Lovely swimming pool area. nice helpful staff. avoid visitor parking.
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Mary
ינואר 2023
I love Palo Alto Sheraton so much! It's a 3 stars hotel but lived like a 4 stars. The location is right next to the train station and 5 mins walk to downtown. You can hear a bit sounds of trains but just a bit. This is a pet-friendly hotel and I brought my cat with me. They charged $50/per night for DEPOSIT only. Technically charge nothing if your pet doesn't break anything. Shampoo and body wash they chose smell so good, I googled it and bought one myself immediately. They also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around $1 per use.
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Fuhsin
ינואר 2022
nice location, easy to get to, clean room.
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Rosa
ספטמבר 2022
My room was huge (in the Stanford building), the bathroom shower was awesome, and the King bed was amazing. Had a nice balcony to sit outside and I slept like a dream. It was so quiet! Perfect for my Palo Alto staycation.
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Delia
מרץ 2022
The staffs are helpful. The place is clean. The location is wonderful, very closed to downtown and the university.
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Qi
יולי 2022
This hotel is in a great location, close to restaurants and shops, clean facility, friendly staff, and comfortable bed. We slept like a baby.
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Gloria
ינואר 2023
pool and garden area nice. Very nice classy bathroom in the room. very clean room location is very close to stanford where we need to be. and very close to university ave where all the action, food... is
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Mark
ספטמבר 2022